Privacy Policy

Last Updated: November 2025

Santiago Studios (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for our newsletter, register for workshops, or participate in promotions, giveaways, or events.

1. Information We Collect

We may collect the following information:

1.1 Personal Information

• Name

• Email address

• Phone number (if voluntarily submitted)

• Billing or shipping information for purchases

• Any information you provide through forms, sign-ups, giveaways, or event registrations

1.2 Automatically Collected Information

• IP address

• Browser type

• Cookies and usage data

• Device information

2. How We Use Your Information

We use your information to:

• Send promotional emails, newsletters, and updates

• Manage giveaways, contests, bookings, and workshop registrations

• Process payments and deliver products/services

• Improve our services and website performance

• Respond to questions, customer service requests, or support needs

• Comply with applicable laws

We will never sell your data.

3. Email Marketing Consent

By subscribing to our newsletter or entering your email in any of our forms, you consent to receiving:

• Promotions and discounts

• Workshop announcements

• Event invitations

• Updates about Santiago Studios

You may unsubscribe at any time using the link at the bottom of any email.

This policy is CASL-compliant (Canada’s Anti-Spam Legislation).

4. How We Share Your Information

We may share your information only with:

• Service providers (email marketing platforms, payment processors, website hosts)

• Legal authorities if required to comply with law

• Event partners only when necessary for registration or attendance

We do not sell, trade, or rent your information to third parties.

5. Data Security

We use reasonable organizational, physical, and technical security measures to protect your information. However, no online platform is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your jurisdiction (including GDPR regions), you may have the right to:

• Access your personal data

• Request corrections or deletions

• Withdraw consent

• Request a copy of your data

• Restrict or object to processing

To make a request, contact: [your email]

7. Retention of Information

We retain your information only for as long as needed for:

• Providing services

• Legal or tax requirements

• Email marketing purposes (until you unsubscribe)

8. Children’s Privacy

We do not knowingly collect personal information from individuals under 13 years old.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on our website with the “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy, email: santia.leequette@gmail.com